Privacy Policy
Last updated: November 2025
1. Introduction
Welcome to IL PEPERONE PICCANTE (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.ilpeperonepiccante.co.uk, contact us, or place an order.
2. Information We Collect
We may collect the following types of information:
- Personal Information: your name, email address, phone number, and delivery or event address.
- Order Information: details of your purchases or bookings.
- Payment Information: processed securely through our payment provider (we do not store your card details).
- Technical Data: your IP address, browser type, and pages you visit (collected via cookies or analytics tools).
3. How We Use Your Information
We use your data to:
- Process and deliver your orders.
- Communicate with you regarding bookings or inquiries.
- Improve our website and customer service.
- Send occasional promotional offers (only with your consent).
4. Cookies
Our website may use cookies to enhance user experience and analyse website traffic. You can disable cookies in your browser settings, but some features may not function properly.
5. Data Protection
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Your data is stored securely and only used for the purposes outlined in this policy.
6. Sharing Your Information
We do not sell or rent your personal information. We may share it only with trusted service providers (e.g. payment processors, website hosting, delivery partners) who help us operate our business — and only to the extent necessary.
7. Your Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing communications.
To exercise these rights, please contact us at: ilpeperonepicante@gmail.com
8. Links to Other Websites
Our website may include links to third-party websites (e.g. social media or delivery platforms). We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
IL PEPERONE PICCANTE
33 Fleet Road, Rochester, Kent, ME1 2QB Email: ilpeperonepicante@gmail.com Website: www.ilpeperonepiccante.co.uk